Shipping policy

Shipping Policy


Thank you for shopping with us. Below you’ll find important information regarding order processing, shipping times, tracking, and delivery.


Order Processing


All orders are processed within 3–4 business days.

Please note that processing times may be slightly longer during busy periods, holidays, or promotional events.


Once your order has been processed and shipped, you will receive a confirmation email including your tracking information.


Shipping Times


Shipping times may vary depending on the destination country and shipping method selected at checkout.


Our average estimated delivery time for Special Line shipping is:


  • 12-21 business days


Please note that delivery times are estimates and are not guaranteed.


Shipping Methods


Available shipping methods may vary depending on your location. Common shipping options include:


  • Special Line
  • Special Line Pro


The most suitable shipping option will automatically be selected based on the destination and availability.


Shipping Carriers


Shipping carriers are automatically assigned depending on the destination country and local availability. Carriers may include:


  • USPS
  • UPS
  • GOFO
  • DHL
  • FedEx


Tracking Information


Tracking information is provided for all orders once the shipment has been dispatched.


Customers will receive a tracking number via email to monitor the status of their delivery.


Customs Duties & Import Taxes


United States Orders


All U.S. shipments are sent using DDP (Delivered Duty Paid), meaning import duties and taxes are prepaid.


International Orders


Most international shipments are also delivered under DDP conditions. However, certain remote regions may fall under DDU (Delivered Duty Unpaid).


If additional customs charges apply, this will be clearly indicated during checkout.



Delayed or Lost Packages


If your order is delayed or appears to be lost, please contact us and we will investigate the shipment with the carrier.


If a package is confirmed as lost, we will arrange either:


  • a replacement shipment, or
  • a full refund


depending on the situation.


Shipping Availability


We currently ship to 94 countries worldwide.


Shipping availability for your country can be checked directly on our website during checkout.


Peak Seasons & Holiday Delays


During peak seasons, holidays, or high-order periods, shipping and delivery times may be longer than usual.


Updated estimated delivery times will always be displayed on the product page and at checkout.


Contact


If you have any questions regarding shipping or your order, please contact our support team through our website or via email. (contact@shopstaticarchive.com)